Five Ways to Have a Better Conversation

Our lives succeed or fail one conversation at a time. It’s easy to dismiss this notion, but the power of our words is inestimable. The art of engaging in clear, confident, and coherent conversation seems to be going the way of the fax machine. The major difference is that the value of face-to-face communication skills will […]

How to Spot a Lie [Infographic]

Last year, while conducting an early-bird workshop at a large conference, I was interested to observe that one of the workshops had standing room only attendance. I love to connect with other trainers and learn from their creativity. In a setting like this one, where the plethora of choices in the conference line-up is almost […]

7 Deadly Sins of Communication

If communication is the currency of relationships, are you rich, just getting by, or bankrupt? If you are experiencing the cost of poor communication, it’s time to review the 7 Deadly Sins of Communication. The Harvard Grant Study found strong relationships to be far and away the strongest predictor of life satisfaction. Here’s the good […]

Avoid the 5 Most Common Presentation Mistakes

The art of communication is the language of leadership. Regardless of whether you consider yourself a professional communicator, your ability to lead well depends on your aptitude in connecting with people in a meaningful way. The good news? You can develop this skill. Consider this: most people speak, but does that make them a speaker? […]

Are You Becoming A Grinch?

Jim Carrey’s hilarious portrayal of the Grinch elevated the status of a classic Christmas story to the top three of my favorite holiday movies. But if you don’t have green fur – rants, complaints, and offensive behavior don’t bode well for your relationships. Cindy Lou Who was extraordinarily patient and resistant to insults  – not […]