I’ve conducted several workshops in the past month on the topics of Dealing with Difficult People, Conflict Resolution and Stress Management.
I’m over it. Truly.
That’s because of the law that says if you teach, you learn far more than your students. We all learn the deepest lessons on difficult people through personal experience, so guess what? I’ve had more than a few opportunities to practice lately.
This morning, I read, “Count it all joy, whenever you face trials of many kinds, because you know that the testing of your faith develops perseverance. Perseverance must finish its work so that you may be mature and complete, not lacking anything.” (James 1:2-4)
Count it as joy when someone pokes you in the eye? Really? How?
There is a way. There is always a way. We just have to persevere until we find it.
I saw a T-shirt in the gym recently that said, “It doesn’t get easier, you just get stronger.” True of physical fitness, of life and of our relationships with people. What enduring relationship do you NOT have to work at?
Theodore Roosevelt said, “The most important single ingredient in the formula of success is knowing how to get along with people.” I agree with Teddy. When it comes to success, think UNITY.
Five Keys to Building a Unified Team
U
Unflinching Commitment – This means that even in the face of pain, you’re willing to stay the course and press through to a solution.
N
Nip it in the Bud – Don’t let issues fester. Problems in the light of day are much less intimidating than those shoved into darkness. This calls for courageous communication.
I
Influence & Impact with Kindness – It is well documented that people don’t have enough praise and encouragement in their lives. What are the repercussions from being kinder than necessary? It takes strength to be kind when you don’t feel like it . Forget about appearing weak. Walk in love and you can change the world.
T
Trust & Respect – Trust comes when we are faithful to keep another’s best interests at heart. Respect is a validation of another person’s identity. We do not have to agree with them to honor them with our respect.
Y
Yield– Sometimes, the value of a relationship is far more important than the need to be right. Pick your battles and learn how to yield – as long as you are not compromising your ethics.
I stated earlier that I’m ready for a break on teaching on this. I’ve changed my mind. I can reflect on the fruit of the hard work I’ve been doing with teams and it is more than satisfying.
No one ever said it was going to be easy. But it’s going to be worth it.