Business Etiquette [Infographic]

Business leaders are swept along in a river of technological change and must constantly learn new skills to keep their heads above water. Sometimes, we must let go of the old to embrace the new. However, there are some things that will always remain – manners ranking near the top of the list of unchangeable values. Business Etiquette opens doors of opportunity to all who are wise enough to apply this fundamental framework for relationships.

It is gratifying that the workshop I offer on Essentials of Business Etiquette is consistently well received – whether I am training entry-level associates or C-Suite executives. Respect and trust are the foundational elements of every healthy relationship. The most practical way to communicate respect is through good manners. Clarence Thomas, an Associate Justice of the Supreme Court of the United States, says,“Good manners will open doors that the best education cannot.”

Well-known entrepreneur, speaker, and author Jim Rohn once said, “The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.”

I appreciate Infographics in the way they convey information in an easy-to-digest format. Special thanks to Ellie at for the creativity and talent in creating this visual lesson on Business Etiquette.

Business Etiquette and Body Language Blunders [Infographic]

Business Etiquette Infographic

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