Business Culture

The Elephant and the Rider

Last week, I participated in a Reinvention Lab conducted by Dr. Nadya Zhexembayeva.  It was a fascinating experience focused on building a future-ready organization. Nadya led us through a series of exercises based on a personally-selected real-world business. To my surprise, one of the first exercises we engaged in addressed  the emotional component of change. …

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Finish Strong

It’s common to celebrate beginnings. But most people don’t have a strategy for finishing, much less finishing strong. Should you sigh and just be glad it’s over? Should you grieve? Should you dance? When it comes to closing out a year, I’ve developed a habit of doing a year-end review. Experience has taught me that …

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The Power of Kindness

Kindness is the most powerful, least costly, most underrated agent of human change. It’s easy to think the world has gone crazy. Certainly, there have been other times in history when people seem to have lost their sensibility, but we have no shortage of irrational, angry folks all over the world right now. It’s hard …

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38 Employee Engagement Ideas to Improve Your Company Culture

Employee engagement is the most important factor in sustainable success for any organization. The customer experience can not possibly exceed the employee’s experience. Thus dissatisfied employees result in unhappy customers. I’d rather talk about engaged people on staff generating unprecedented customer satisfaction. Research reveals that 88% of employees don’t have passion for their work and …

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