Difficult Conversations

There are never a shortage of students when I teach workshops on “Dealing with Difficult People.” It’s fascinating, and not surprising that the interest in this topic doesn’t wane.
A willingness to engage in difficult conversations is one of the keys to transforming a difficult relationship into a healthy one.
Today’s vlog gives some highlights about why we tend to avoid these conversations. I encourage you to take advantage of the free download of the Seven-Step Guide to Difficult Conversations

Our lives succeed or fail one conversation at a time…


“We have a deep desire to feel heard, and to know that others care enough to listen.”
― Douglas Stone, Difficult Conversations: How to Discuss What Matters Most

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