Everyone Communicates – Few Connect

The way you use your voice can either increase your influence or cause others to shut you out. Have you ever watched a conversation go downhill because of the disrespect communicated non-verbally? We’ve all experienced the reality of, “it’s not what you said, it’s how you said it”. Some people think they can be heard […]

Difficult Conversations

There are never a shortage of students when I teach workshops on “Dealing with Difficult People.” It’s fascinating, and not surprising that the interest in this topic doesn’t wane. A willingness to engage in difficult conversations is one of the keys to transforming a difficult relationship into a healthy one. Today’s vlog gives some highlights […]

How to Repair Broken Relationships at Work

We all have people in our work environment who are completely different than us, who we wouldn’t choose to spend time with and yet we’re are required to work beside day after day. Sometimes, workplace relationships can become so stressful, we are tempted to quit. The bad news is if you leave for another job […]

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