Chick-fil-A might bring to mind your favorite sandwich, but at the first Emerald Coast Chick-fil-A Leadership Summit, Mark Miller, Vice-President of High Performance Leadership made a memorable statement: “You might think we’re in the chicken business, but we are actually in the people business – and we serve them chicken. This emphasis is foundational to […]
Leaders are Listeners
January 22, 2019 by Leave a Comment
As a school child, I was constantly reprimanded for talking too much. Mrs. Bissell, my 5th grade teacher, told me she saw the back of my head more than she did my face. (Apparently, I was always turned around in my desk talking to someone.) More recently, while in the gym, a trainer commented that […]
Trust: The Critical Factor That Changes Everything
July 8, 2014 by 2 Comments
When I was in school, I had a job at a Botanical Gardens located on a busy curve on the bay front in Sarasota. It seemed like every week, we would hear the squeal of brakes, followed by the sound of crunching metal and shattering glass. Dialing 9-1-1 became routine around there. None of the […]
The Single Most Important Word in Leadership
July 1, 2014 by Leave a Comment
What’s the single most important word in Leadership? There are a lot of good words. Courage, confidence, vision, loyalty, humility, passion, intelligence, character. But if everything rises and falls on leadership, what one ingredient, if missing, would cause a leader to fail? The dictionary has an entry, but words can’t define it. It’s only real […]
7 Things to Know about Momentum
January 20, 2014 by Leave a Comment
Ever had one of those days when it seems like nothing is working? Or maybe you are making progress but it feels like you’re slogging through mud with a 70 pound pack strapped to your back. You’ve traded momentum for frustration. We’ve all been there. Would you rather have a day like this? How do […]
The Ups and Downs of Success
August 15, 2013 by 1 Comment
As I ran down the hill with arms flailing wildly to slow my momentum and catch my balance – narrowly avoiding a face plant into the road – I revisited an important lesson about success. I’m a newbie runner training for a half-marathon and learning everything the hard way. That’s the story of my life; […]
Women in Leadership
July 18, 2013 by 3 Comments
Women of Strength I come from a long line of strong women. Just ask the men in our family – they’re also stronger than the average bear. Add to that a hearty storytelling gene woven throughout the colorful personalities in our clan and you’ve got some real lessons along with a good entertainment factor (I may […]
10 Keys to Success in Anything
September 2, 2012 by 2 Comments
Keys to Success 34 years ago today, we said “I do”. Two imperfect people with a lot to learn decided to do life together. Three grown children and three grandchildren later, we stand amazed. Has it been easy? No way. Has it been worth the struggles? Absolutely. And then some. As I’ve reflected on some […]
