At the 2017 Global Leadership Summit, Bill Hybels stated, “Our troubled world is demanding a better brand of leadership.” Tag – you’re it. Instead of responding to the atmosphere, we must establish the atmosphere. That’s what leaders do. Leadership is an action, not a position. It’s easy to act like a backseat driver when it comes …
Strength of heart. That’s something we all want and need, right? Encourage literally means, “to provide with strength of heart.” For years, I’ve been choosing one perfect word to carry with me throughout the year. A word to ponder and grow into. I’m always surprised by what comes to the forefront as I sift and …
If asked to name the three people with the greatest influence on my life, my mom tops the list. She has known me longer than anyone else on earth and loved me through it all. Not everyone is fortunate enough to have a mentor and parent who loves without limits – always available to offer …
Unintimidatable. Now there’s a $50 word. It has popped up numerous times as I was writing about mental toughness. Intimidatable means being reduced to a state where the spirit is broken or courage is lost. Thus unintimidatable implies strength of mind in the face of forces that would disrupt, distract, and deter. It defines an …
The art of communication is the language of leadership. Regardless of whether you consider yourself a professional communicator, your ability to lead well depends on your aptitude in connecting with people in a meaningful way. The good news? You can develop this skill. Consider this: most people speak, but does that make them a speaker? …
The Pillars of LEADership Recently, I sat in a planning session for a large organization’s Leadership Development Program and it provoked me to make some notes on the essence of leadership. I boiled it down to the following four points, an acronym for LEAD. Lead with Love. You can never fully lead until you can fully …
Employee engagement is the most important factor in sustainable success for any organization. The customer experience can not possibly exceed the employee’s experience. Thus dissatisfied employees result in unhappy customers. I’d rather talk about engaged people on staff generating unprecedented customer satisfaction. Research reveals that 88% of employees don’t have passion for their work and …
38 Employee Engagement Ideas to Improve Your Company Culture Read More »
Most of us know fear on a first-name basis. Fear wears as many masks as the number of hats we wear. I’ve felt it as a business owner, mom, wife, community leader, musician, and speaker. When the wind is at your back, the skies are cloudless, and life is smiling at you – it’s easy to …
As a seasoned entrepreneur, I can safely say that building a team of key people with shared vision who take ownership of outcomes is pivotal to success. Anyone who is in a position of leadership but lacks accountability is not going to lead well. In the book Extreme Ownership by Jocko Willink and Leif Babin, …
As a speaker at the Society of Human Resource Professionals Florida State Conference this week, I had the privilege to meet Dan Rather. He delivered the keynote address on The Great Eight of Effective Leaders and admittedly, it was an aspect of the conference I looked forward to with great anticipation. In my mind, Rather is …